If you are struggling with an increased volume of calls, or want to improve your customer experience, we have main 2 options for your business:
- - Live call handling, where your calls are answered by our team of virtual personal assistants (VPA’s) or
- - Automated call handling (IVR - Interactive Voice Response), which allows you to direct your inbound calls to the best possible contact via a pre-recorded switchboard
Our team of call handling experts are always on hand to discuss your requirements and advise the best solutions for you.
Via our hosted telephone service and our flexible call plans, we can help you drive down your business overheads and achieve a more flexible approach to work. We are firm believers that work is something you do, not a place you go to. With boffix, you can have access to a high definition phone system anywhere in the world, with calls as low as 1.5p per minute. Uncover the full benefits of each of our call handling and telephony solutions below: